FAQs

Click on the questions below to see the answers.

Please call the clinic and speak with one of the receptionists. She will need about 15 minutes to collect some initial information. She will then review the information with the appropriate clinician and will schedule an appointment.
Please come about 30 minutes prior to you scheduled appointment to complete initial paperwork. You may also print and complete the documents above, and arrive only 15 minutes before your scheduled appointment.
We accept most major commercial insurances. We do not accept T19/T18 insurance. We will contact your insurance prior to your appointment, but we highly recommend that you contact your insurance company directly as well. When you call request a mental health benefits summary including:
  • In network benefits/Out of network benefits
  • Calendar Benefit year
  • Percentage of coverage
  • Deductible, and if it has been met
  • Copay
  • Coinsurance
  • Maximum of benefits
  • Authorization or pre-cert requirement information
  • If obtained, authorization number, effective dates and number of sessions
  • Out of pocket maximum
  • Number of visits per year maximum
In-network Insurance companies included, but not limited to:
  • Aetna
  • AHC
  • Alliance
  • APS
  • BCBS
  • Cigna
  • Coresource
  • Coventry
  • Dean
  • Health EOS
  • Health Partners
  • Humana
  • Magellan
  • Mental Health Net
  • Lifesync
  • PHCS
  • Tricare
  • Trilogy
  • United Behavioral Health (UBH)
  • United Health Care (UHC)
  • UMR
  • WEA
  • WPS
  • PBH
  • Network Health
  • HMC
  • Mercy Care
To assure the best clinical possible, if you believe you are having psychiatric emergency during clinic hours contact The REDI Clinic of Wauwatosa (414-727-4455). If the clinic is closed you will be referred to the clinic answering service. State you are having an emergency and need to speak with your therapist. If the on call therapist is not available ask to speak with the psychiatrist on call. Our goal is to contact you within 20 minutes. If you do not receive a return call within 20 minutes please call the clinic or answering service again. If you feel you cannot wait to speak with your provider please go to the nearest hospital or call 911. When you are at your local hospital, please notify the staff you are a client of The REDI Clinic and they will contact the psychiatrist on call. Emergency Letter (PDF)
If your supply of medication is not sufficient to last until your next appointment with your prescriber, please plan ahead and call the clinic on Monday, Tuesday, Wednesday or Thursday morning with your pharmacy, and pharmacy phone number readily available.
Contact us today to schedule an appointment with one of our professionals. Based in Wauwatosa, Wisconsin, we serve patients in the southeastern part of the state.